Privacy Policy

Collection of Personal Information

We collect personal information on this website when you create an account or place an order. This includes mandatory details — your name, contact number, email, home address and payment method — and optional details such as your date of birth and gender. By providing this information, you consent to it being used for the purposes described in this policy, including our customer research and the suggestions or updates outlined below. You may log in to your account at any time to amend or delete your information.

Usage of Information

Information collected on this website is used strictly for processing your orders — including delivery, verification, updates, notifications, confirmations and follow-up. Optional details such as date of birth and gender help us understand our customers’ demographics and allow us to send you suggestions or information, such as promotional emails we think you may find useful, to enhance your experience on our website. Hann Living will not disclose your information to any unrelated third party.

Subscription to Marketing & Promotional Materials

When you register an account with us, you will be given the option to subscribe to our marketing and promotional materials. These come solely from within our corporate group and may include sales and promotions, new product updates, event invitations, pre-sales, and points and rewards, sent to you via SMS, WhatsApp and/or email. If you choose to subscribe, you consent to receiving these communications. You can unsubscribe at any time using the unsubscribe function within the marketing material itself.

Accessing and Updating Your Personal Information

You can access and update your personal information at any time through your account on this website. Please keep your login details confidential and do not make them available to unauthorised third parties. We cannot assume liability for any misuse of passwords unless the misuse arises through our own fault.

The tracking we implement is based on display advertising (for example remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, or Google Analytics Demographics and Interest Reporting) and can collect information such as age, gender, interests and interaction with ad impressions.

Using Google's Ads Settings, visitors can opt out of Google Analytics for Display Advertising and customise Google Display Network ads.

Hann Living and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise and serve ads based on past visits to our website and across the Internet.

Security of Your Personal Information

Hann Living ensures that all information collected is stored safely and securely. We protect your personal information by:

• Allowing access to personal information only via passwords;
• Maintaining technology products to prevent unauthorised computer access; and
• Securely destroying your personal information when it is no longer needed for our record retention purposes.

Disclosure of Personal Information

We will not share your information with any organisations other than our corporate group and those third parties directly involved in and necessary for the purchase and delivery of your products, or for purposes you have authorised.

In exceptional circumstances, Hann Living may be required to disclose personal information — for example, where there are grounds to believe that disclosure is necessary to prevent a threat to life or health, or where disclosure is required by law. Hann Living is committed to complying with the Personal Data Protection Act 2010, including its policies and the corresponding guidelines and orders.

Website Usage Data

When you visit this website, certain data is recorded automatically by our server. This may include your computer's IP address, browser type, the web page you visited before arriving at our site, the pages you visit on this website, the time spent on those pages, items and information searched for, access times and dates, and other statistics.

This information is collected for analysis and evaluation to help us improve our website and the products and services we provide. It is not used in association with any other personal information.

Changes to the Privacy Policy

Hann Living reserves the right to modify and change this Privacy Policy at any time. Any changes will be published on our website. Please check this policy each time you access our website so you are aware of the most recent applicable version.